Returns & Exchanges

We want you to love your Panama Jack gear, which is why we offer a 30-day return policy for all unworn and unwashed items. Simply return your purchase in its original packaging for a full refund or a seamless exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box and attach the prepaid return shipping label provided via our portal.

• 3.
  Drop Off the Shipment

  Bring your package to any authorized carrier drop-off location or schedule a pickup at your convenience.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your items, we will process your refund to the original payment method within 5-7 business days.